Shipping
We are proud to provide worldwide shipping and delivery. However, as some items are custom or made to order please allow for 5-10 weeks for delivery depending on location.
We are not responsible for any lost or stolen packages.
International customers are responsible for any duties, taxes, or customs fees.
Refund Policy
If for any reason you are unsatisfied with your order, please don't hesitate to reach out via email to: shop.karstenkroening@gmail.com
We will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.
We do allow customers to do a size swap, but this dependent on available stock. Unfortunately due to limited stock and the custom nature of some products, we cannot guarantee that we will be able to do a size swap for any/all items. We have provided detailed measurements of each product to help you make the best sizing choice.